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Once you receive the card, please notify your sender so that he/she will give you
the pin number. Please keep this pin number very confidential and must be used only
at the provider’s facility for verification and payment of funds to the provider
by India Health card. |
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You may locate any of our providers on our website under provider directory. If
your provider(s) is not on our provider directory, please furnish their information
and we will contact them to join our registered network of providers.
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The provider will require your Card before treatment is given. The provider will
estimate the cost of the required treatment and verify the availability of funds
in your card. If sufficient funds are available in the card, then the provider will
begin the treatment with your approval. But should there be insufficient funds for
the estimated treatment, it is up to you to disclose the actual amount available
in the card and you will be responsible to make arrangement to pay the difference
of amount. However, India Health Card will not disclose the total available funds
in the card to the provider at anytime.
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Upon completion of the treatment, the amount due to the provider will be automatically
deducted from the card and paid to the provider only after you give the PIN number
to the provider. You can give the PIN number as and when necessary i.e. the member
can pay the provider for each day of the treatment, if receiving prolonged treatment.
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If your sender has shared the account information and allowed you to access the
account, you can sign-in anytime and track all the transactions. If you have any
questions on your account, call our customer service.
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